Subscription Terms

1.1. These terms (the “Terms”) govern the provision of services under the Amiscon Express subscription. The services are provided by Amiscon Global S.L. (“we”, “us”). The customer is the company or sole proprietor who purchases the subscription (“you”). 1.2. Payment for the first month of the subscription, via the payment link or an invoice, constitutes your acceptance of these Terms in full and without reservation, and the agreement is concluded at that moment. Ticking the box accepting these Terms on the checkout page, or starting work with us after receiving a link to these Terms, also constitutes acceptance. No paper agreement needs to be signed. 1.3. The subscription is intended exclusively for companies and sole proprietors purchasing services for the purposes of their business or profession. By subscribing, you confirm that you act in that capacity and not as a consumer. 1.4. Descriptions of plans on our website, in advertising, correspondence and commercial proposals are for information only and do not constitute a commitment to specific deadlines, volumes or results. The obligations of the parties are determined solely by these Terms and the selected plan. 1.5. One-off projects outside the subscription (an app or platform built from scratch, a large online store with custom development and complex integrations, brand identity and similar work) are contracted separately: under the public agreement published at amiscon.com/itc/ or under a separate agreement.

2.1. Under the subscription, we provide you with information technology and marketing services: we carry out tasks, consult and give recommendations in the areas listed in clause 2.2, within the volume of the selected plan (Section 3). 2.2. The services are provided in the following areas: • websites: development of new websites, landing pages and online stores on off-the-shelf platforms, improvements to existing websites, loading speed, forms, integrations; • AI and automation: assistants, processing of leads and documents, photo and video generation, integrations with CRM, email and calendar; • marketing: Meta and Google ads, SEO, AEO (visibility in AI answers), Google Business Profile, analytics; • design: graphics for social media and ads, banners, presentations, print materials, interfaces; • apps: screens and features for iOS and Android, prototypes, App Store and Google Play listings; • consulting: selection of services and vendors, review of advertising, websites and business processes. 2.3. In providing the services we use, among others, the following technologies and platforms: WordPress, WooCommerce, Shopify, Webflow, OpenCart, Drupal, Joomla, React, Next.js, Node.js, PHP and Laravel, Python, Figma, Google Ads, Meta Ads, Google Analytics, Google Tag Manager, Search Console, Cloudflare, the OpenAI and Anthropic APIs, Make, Zapier, n8n and similar. This list is not exhaustive: we will tell you in advance whether we can work with a technology not listed. 2.4. Tasks are accepted within reasonable limits. If a task is equivalent in scope to a separate project, requires a licensed professional (lawyer, accountant, auditor) or falls outside the areas listed in clause 2.2, we will inform you and propose a solution: splitting the task into parts, handling it as a separate project, or declining it. 2.5. The subscription price does not include advertising budgets, hosting, domains, licences, paid services and APIs, or stock materials: you pay for these directly to the providers, with no markup from us. The subscription also does not include 24/7 on-call support, on-site work, or legal, tax and financial advice. 2.6. We may engage third parties to provide the services and are responsible to you for their acts within the limits of these Terms. 2.7. A free trial task, if agreed by the parties, is performed under these Terms free of charge and without any warranty; all liability in respect of it is excluded. The result of the trial task remains yours.

3.1. The monthly volume of services is limited by the number of hours in your plan: • Solo: up to 30 hours; websites, design, copywriting, SEO and AEO; • Business: up to 60 hours; all areas listed in clause 2.2; • Growth: up to 120 hours; all areas listed in clause 2.2, work on two tasks in parallel and a monthly metrics review. 3.2. The hours include all time spent on your tasks: analysis, consulting, calls and correspondence, design, development, configuration, testing and revisions. 3.3. Time is tracked without minute-by-minute detail, and reports on hours spent are not provided. The number of hours in a plan is an upper limit on the volume of services, not an obligation to use it up. If the volume of tasks in a month exceeds the plan, we will notify you in advance and propose moving some tasks to the following month, switching to another plan, or quoting the work separately. 3.4. Unused hours do not roll over to the following month and are not compensated. 3.5. You set the order of priority of tasks. The deadline for a task is communicated when it is accepted, is indicative, and depends on your timely provision of information, access and materials. 3.6. The services are provided on business days from 9:00 to 21:00 Madrid time. Requests received on weekends and public holidays are handled on the next business day.

4.1. The subscription is paid monthly in advance through the Stripe payment service. The price and currency (US dollars or euros) are shown on the checkout page. The invoice is generated and sent to your email automatically. 4.2. The subscription renews automatically: at the start of each new month, payment is charged to the card or account on file. Renewal continues until the subscription is cancelled. 4.3. By agreement of the parties, a one-off invoice for payment by bank transfer may be issued instead of the subscription. Such an invoice covers the period stated in it and does not renew automatically. 4.4. Prices exclude taxes. If VAT (IVA) or any other tax applies to your company, it is shown as a separate line on the invoice. Your bank's fees and currency conversion fees are borne by you. 4.5. If a payment fails, the services are suspended until payment is received. If payment is not received within 14 days, the subscription terminates. 4.6. We will notify you of any price change by email at least 30 days in advance. The new price applies from the next billing month; if it does not suit you, you may cancel the subscription before the charge. 4.7. Payment issues are resolved by contacting [email protected]. Disputing a payment with your bank (chargeback) without first contacting us is a breach of these Terms: in that case we may suspend the services and recover the fees and costs imposed on us by the payment system.

5.1. You may cancel the subscription at any time without penalty: in the Stripe customer portal via the link in the invoice email, or by email to [email protected]. Cancellation takes effect at the end of the paid month: the services continue until that date and no further charge is made. 5.2. Payment for a month is non-refundable, in whole or in part, including where the hours have not been fully used or the subscription is cancelled during the month. The subscription fee is paid for the service period, not for individual deliverables. 5.3. Exception: if we terminate the subscription on our own initiative without any breach of these Terms on your part, we refund the cost of the remaining days of the paid month. 5.4. By agreement of the parties, the subscription may be paused for up to one month. During the pause, no services are provided and no payment is charged. 5.5. We may terminate the subscription with 14 days' notice. We may terminate or suspend the services without notice if the subscription is unpaid, a payment is disputed, a task requires actions that violate the law or the rights of third parties, or insults or threats are used in communication with us.

6.1. You set tasks clearly and provide information, access and materials in a timely manner. While a task is awaiting your input, its deadline is suspended. 6.2. You provide us only with materials you have the right to use: texts, images, logos, fonts, contact databases. You are responsible for resolving any third-party claims relating to such materials. 6.3. You review deliverables before publication or launch. Publication, launch or use of a deliverable constitutes its acceptance. 6.4. You are responsible for backing up your websites, data and accounts. We take reasonable precautions before working on live systems, but responsibility for the safety of your data rests with you. 6.5. You are responsible for the content of your advertising, website and materials, and for compliance with advertising platform rules and the laws of your country, including laws on personal data and consumer protection.

7.1. Comments on deliverables are submitted via the work chat or by email, describing the specific defects. Defects within the scope of the original task are remedied within the volume of the plan. 7.2. The services of each subscription month are deemed accepted in full unless you notify us of specific defects before the start of the next billing month. For deliverables handed over in the last three days of the month, this period is extended to three days after handover. 7.3. After this period, no claims regarding the quality, volume or timing of the services of that month are accepted, and our liability in respect of them ends.

8.1. We undertake to provide the services diligently and professionally, but we do not guarantee any commercial result. Sales, leads, cost per click and per lead, search rankings, mentions in AI answers, and approval by advertising platforms and app stores depend on the market, competitors, your product and the decisions of third parties. 8.2. Forecasts, estimates, case study examples and recommendations represent our professional opinion, not a guarantee. You decide how to use them. 8.3. We are not responsible for the actions or failures of third-party services, including Google, Meta, Apple, hosting providers, payment systems and AI providers, including the suspension of accounts and ad accounts or changes to algorithms, rules and prices. 8.4. We use artificial intelligence tools in providing the services. Deliverables are reviewed before handover; however, you are responsible for the accuracy of information about your business, products and prices in published materials.

9.1. Our total aggregate liability under these Terms, on any legal basis, is limited to the amount you paid for the subscription month in which the circumstance giving rise to the claim occurred. 9.2. We are not liable for loss of profit, loss of revenue, customers, data or goodwill, business interruption or any other indirect damages, or for any failure of the results to meet your expectations. 9.3. The limitations in this section apply to the extent permitted by applicable law and do not apply to wilful misconduct.

10.1. Rights to deliverables created for you (designs, texts, code, configurations) pass to you once the month in which they were created has been paid for. Source files, access credentials and accounts registered in your name remain yours. 10.2. Our own developments, templates, libraries and internal tools remain our property. If they are included in a deliverable, you may use them as part of that deliverable. 10.3. Third-party components (fonts, stock materials, plugins, open-source libraries) are used under the licences of their right holders. 10.4. We may showcase completed work in our portfolio unless you object in writing.

11.1. We use access credentials, information about your business and materials solely to provide the services and do not disclose them to third parties, except subcontractors bound by the same confidentiality obligations. 11.2. After the subscription ends, we recommend changing passwords and revoking any access granted. On our side, we delete them from our working storage. 11.3. If providing the services requires processing personal data of your customers, we process it only on your instructions and in accordance with the GDPR. On request, the parties will sign a data processing agreement (DPA). The processing of your own data is described in our privacy policy. 11.4. The confidentiality obligation remains in force for two years after the subscription ends.

12.1. We may amend these Terms. The current version is always published on this page with the date of the last update. 12.2. We notify current customers of material changes by email. The new version applies to you from the next billing month, and renewal of the subscription constitutes acceptance of it. If you do not agree, you may cancel the subscription before the charge.

13.1. These Terms are governed by the laws of Spain. 13.2. Disputes are first resolved through a complaint procedure: a complaint is sent to [email protected] and answered within five business days. If the dispute is not resolved within 30 days, it shall be submitted to the courts of the city of Valencia (Spain). 13.3. Emails sent to the parties' email addresses and messages in the work chat constitute written notice. 13.4. If any provision is held invalid, the remaining provisions remain in force. Sections 7 to 11 and Section 13 survive the end of the subscription. 13.5. These Terms are published in English, Spanish and Russian. In case of any discrepancy, the English version prevails.

Amiscon Global S.L. Address: 46022, Spain, Valencia, Calle Poeta Mas y Ros, 40, 5 10 NIF: B70862099 VAT: ESB70862099 Email: [email protected] Website: https://amiscon.com